Privacy Policy
Carnivina's privacy policy: how we collect, use, and protect your data. Includes CCPA rights for California residents.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, shipping address, billing address
- Phone number
- Payment information (processed securely through our payment processor)
- Order history and purchase preferences
- Communications with us (emails, customer service inquiries)
We automatically collect certain information when you visit our website:
- IP address, browser type, device information
- Pages viewed, time spent on pages, links clicked
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about orders, shipping, and customer service
- Send marketing emails (with your consent)
- Improve our website and products
- Prevent fraud and maintain security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We share information only with:
- Service providers (payment processors, shipping carriers, email platforms)
- Legal authorities when required by law
- Business transfer scenarios (merger, acquisition, asset sale)
Cookies and Tracking
We use cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Deliver targeted advertising
You can disable cookies through your browser settings, though some website features may not function properly.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for data processing
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information as defined by CCPA.
Data Security
We implement reasonable security measures to protect your information, including encryption, secure servers, and restricted access. However, no transmission over the internet is completely secure.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
Children's Privacy
Our website and products are not intended for individuals under 18. We do not knowingly collect information from children.
Need Help?
If you have questions about any of our policies, we're here to help.
For product-specific questions, visit our Help & FAQs page.
Contact us at:
- hello@carnivina.com
- 1-386-852-1488
- 3429 E Crossview Cir
Washington, UT 84780