Terms & Conditions
Carnivina's terms of service: purchase terms, liability limits, shipping policy, and product safety information.
About Carnivina
Carnivina LLC is a Utah limited liability company operating from 3429 E Crossview Cir, Washington, UT 84780. We manufacture and sell handcrafted, tallow-based skincare products made to order.
You must be 18 years or older to use our website or purchase from us. By placing an order, you represent that you meet this age requirement.
Website Access and Use
We grant you limited, non-exclusive, non-transferable access to our website for personal, non-commercial use.
We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice. We may restrict or terminate your access if you violate these Terms.
Product Information
All products are handcrafted to order in small batches. Product descriptions, images, and specifications are provided for informational purposes and may vary slightly due to the handmade nature of our products.
Product images are for illustration purposes and may not perfectly represent actual products due to screen settings and the handcrafted nature of our items.
We make no medical claims about our products. Our skincare is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Orders and Payment
When you place an order, you make an offer to purchase. We reserve the right to accept or decline orders at our discretion.
All prices are in USD and subject to change without notice. Payment is due at time of order.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay. Payment processing is handled securely by Stripe.
Made-to-Order Policy
All products are made to order after purchase. Production begins once payment is confirmed. Orders cannot be modified or canceled once production begins.
Shipping
We ship to addresses within the United States. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or circumstances beyond our control.
Risk of loss transfers to you upon delivery to the carrier.
Product Safety and Allergies
Our products contain natural ingredients that may cause allergic reactions in some individuals. Review ingredient lists carefully before purchase.
Discontinue use immediately if irritation occurs. We are not liable for allergic reactions or adverse effects from product use.
Perform a patch test before full application, especially if you have sensitive skin or known allergies.
Intellectual Property
All website content is owned by Carnivina LLC and protected by copyright, trademark, and other intellectual property laws.
This includes:
- Text, images, logos, and graphics
- Product descriptions and photography
- Brand names and trademarks
- Website design and layout
- Videos and multimedia content
Permitted Uses
You may:
- View and browse website content for personal use
- Print single copies of pages for personal reference
- Share direct links to our website on social media
- Quote brief excerpts with proper attribution and link back to source
Prohibited Uses
You may not:
- Copy, reproduce, or redistribute website content without written permission
- Use content for commercial purposes
- Modify, create derivative works, or reverse engineer any part of the site
- Frame or mirror website pages on another site
- Scrape, harvest, or collect data using automated tools
- Remove copyright notices or proprietary markings
- Use our trademarks in domain names, social media handles, or business names without authorization
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems or networks
- Interfere with website operation or security features
- Transmit viruses, malware, or malicious code
- Impersonate Carnivina or our representatives
- Submit false or misleading information
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users
User-Generated Content
If you submit reviews, comments, or other content to our website:
- You grant us a perpetual, worldwide, royalty-free license to use, display, and distribute your content
- You represent that you own the content or have permission to share it
- You will not submit content that is defamatory, obscene, illegal, or violates others' rights
- We reserve the right to remove any content at our discretion
Account Registration
If you create an account on our website:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Notify us immediately of unauthorized access
- You are responsible for all activity under your account
We may terminate accounts that violate these Terms or remain inactive.
Third-Party Links
Our website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy practices, or terms.
Accessing third-party links is at your own risk.
Privacy
Your use of our website is also governed by our Privacy Policy. By using the site, you consent to our data collection and use practices as described in the Privacy Policy.
Disclaimers
Products and the website are provided "as is" without warranties of any kind, express or implied.
We do not warrant that:
- Products will meet your specific needs or expectations
- Specific results will be achieved from product use
- The website will be uninterrupted, secure, or error-free
- Information on the site is accurate, complete, or current
- Defects will be corrected
- The site is free of viruses or harmful components
Limitation of Liability
To the maximum extent permitted by law, Carnivina LLC is not liable for:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Personal injury or property damage from product use
- Damages resulting from unauthorized access to our systems
- Damages from viruses or malicious code
- Any damages exceeding the amount you paid for the product or $100, whichever is greater
Indemnification
You agree to indemnify and hold harmless Carnivina LLC from claims, damages, losses, and expenses (including legal fees) arising from:
- Your use of the website
- Your violation of these Terms
- Your violation of others' rights or applicable laws
Digital Millennium Copyright Act
If you believe content on our website infringes your copyright, submit a DMCA notice to support@carnivina.com including:
- Your contact information
- Description of copyrighted work
- Location of infringing material on our site
- Statement of good faith belief
- Statement that information is accurate
- Your physical or electronic signature
Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes will be resolved in courts located in Utah.
Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in Utah, except where prohibited by law.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes acceptance of modified Terms.
Entire Agreement
These Terms & Conditions, along with our Privacy Policy, constitute the entire agreement between you and Carnivina LLC.
Need Help?
If you have questions about any of our policies, we're here to help.
For product-specific questions, visit our Help & FAQs page.
Contact us at:
- hello@carnivina.com
- 1-386-852-1488
- 3429 E Crossview Cir
Washington, UT 84780